Terms & Conditions
Welcome to Kem Store UK. By accessing or purchasing from our website www.kemstoreuk.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our site.
1. General Information
- Kem Store UK is an online fashion retailer specializing in women’s clothing and accessories.
- These Terms & Conditions govern your use of our website and your purchase of products from us.
- By placing an order, you confirm that you are at least 18 years old or have parental/guardian consent.
2. Products & Availability
- We make every effort to display product details, descriptions, images, and prices accurately. However, slight variations may occur.
- All items are subject to availability. We reserve the right to withdraw or discontinue any product at any time without notice.
3. Pricing & Payment
- All prices are listed in GBP (£) and include VAT (where applicable).
- Payment must be made in full at the time of purchase via our secure payment options (e.g., debit/credit card, PayPal, Klarna, etc.).
- We reserve the right to change prices at any time but confirmed orders will not be affected.
4. Orders & Acceptance
- Once you place an order, you will receive an email confirmation. This does not guarantee acceptance.
- Your order is accepted only once payment has been processed and the item(s) have been dispatched.
- We reserve the right to refuse or cancel any order, for example, if fraud is suspected or stock is unavailable.
5. Shipping & Delivery
- Delivery times are estimates and may vary depending on location and courier delays.
- We are not liable for delays outside our control, such as customs clearance or courier issues.
- Customers are responsible for providing accurate delivery information.
6. Returns & Refunds
- We accept returns within 14 days of delivery, provided items are unworn, unused, and in their original packaging with tags attached.
- Certain items (e.g., lingerie, swimwear, earrings) may be non-returnable for hygiene reasons.
- Refunds will be issued to your original payment method within 7–10 business days after we receive and inspect the returned item.
- Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
7. Intellectual Property
- All content on kemstoreuk.com, including logos, text, graphics, images, and designs, is the property of Kem Store UK and protected by copyright laws.
- You may not copy, distribute, or use our content without written permission.
8. Limitation of Liability
- We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
- Our maximum liability in connection with any purchase will not exceed the total price of the product(s) purchased.
9. Privacy Policy
- Your personal information is handled in accordance with our Privacy Policy.
- We will not share or sell your details to third parties except as necessary to process your order.
10. Governing Law
- These Terms & Conditions are governed by and construed in accordance with the laws of England & Wales.
- Any disputes shall be subject to the exclusive jurisdiction of the courts of England & Wales.
11. Changes to Terms
- We may update these Terms & Conditions from time to time. Changes will be posted on this page with the “Last Updated” date.
📌 Contact Us
For any questions about these Terms & Conditions, please contact us at:
✉️ Email: info@kemstoreuk.com
📍 Address: 128 Stourbridge Rd, West Midlands, DY1 2ER
